As a member of the Underwriting Support team, you will be responsible for processing insurance policies; reviewing for routine renewal insurance applications, as well as providing administrative support to the Underwriting team

Competencies required to succeed

  • Must be able to develop a proficiency in the use and knowledge of all computer systems related to the role’s function
  • Sound judgement and decision making abilities
  • Strong knowledge of computers and Microsoft Office programs
  • Effective communication skills (both written and verbal) to interact with various internal and external contacts
  • Initiative and ability to work confidently under pressure and multi-task, without direct supervision
  • Superior customer service mindset
  • Well organized and thorough
  • Curious and inquisitive, with an interest in learning
  • Team player with a desire to work towards their own professional development



  • Prepares and reviews policies for completeness and accuracy
  • Prepares and reviews endorsements, reviewing for completeness and accuracy
  • Issuance on behalf of the Underwriters
  • Issue, endorse, renew or cancel policies following underwriting policies/procedures, applicable laws and regulations subject to Underwriting direction.  
  • Input policy information into the system. Search for information relevant to the underwriting function. Answer straightforward inquiries from brokers promptly.
  • Support the Underwriting team in completing sales by assisting with requests and other administrative duties.
  • Sort and deliver correspondence. Assemble and prepare policy documents for mailing on a daily basis. Filing and document management
  • As directed, generate letters and memos to brokers from the system using form letters
  • Liaise with Claims and Finance departments on mutual concerns
  • Achieve targets, goals and objectives
  • Expected to continuously update soft and technical skills through identified training
  • Maintain and promote an environment of an “ease of doing business”
  • Various other duties as required

Environment/Work Conditions

  • Participate in Industry functions and Events as required
  • Work in a collaborative team environment as part of the broader Underwriting team

Interested applicants are invited to send their resume to